Support

Planned downtime

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On Friday Nov-30 & Saturday Dec-1 Lightburner will be moving to the better and faster new servers. The service will be down for a few hours. I suggest holding your uploads until Sunday Dec-2.
Note that the delivery with ProStockMaster also won’t work during the Lightburner migration.

Lightburner hardware upgrade

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During the next week I will move Lightburner service to a new faster server. I’ll try doing it with minimal downtime. Please note that possible Lightburner downtime will affect your PSM uploads. I apologise in advance for any inconvinence due to the possible service interrupt. If you have any concern regarding the upcoming upgrade please do not hesitate contacting me at support(at)pixamba(dot)com.

New registrations failed

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I has encountered a software bug which was killing Lightburner’s new users registration process yesterday.
This bug was introduced yesterday morning. It happened due to very intensive work on adding vectors and footage uploads to LB.
The issue is already fixed and you are very welcome to register again.
Thanks for your understanding and patience.

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